You can reach us any time by phone, email, or chat. No long waits or explaining the same issue to five different people. Our support team gets to know your setup and your team. We even provide service in both English and Spanish, so your staff always feels comfortable reaching out.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
We can take on tier 1 issues to keep your in-house team focused, or provide senior-level expertise for cybersecurity, infrastructure upgrades, compliance, and other strategic initiatives. You stay in control, and we provide the extra hands and experience exactly where you need them.
Our monitoring tools catch the small things before they turn into big problems. Whether it’s an issue with backups, slow devices, or something unusual happening in your system, we take care of it right away.
Not every problem can be solved remotely. If something needs hands-on attention, we can be there quickly. For urgent issues, we usually arrive within the hour if you’re in one of our local coverage areas.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
When something goes wrong, you need more than a support line. Our team is right here in Dania Beach and ready to visit your office if needed. From network issues to hardware crashes, we can step in fast and get things back on track. That kind of hands-on service is tough to find when your provider is based somewhere else.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.