Your team deserves more than a rotating door of unfamiliar support reps. Our help desk is staffed by professionals who take the time to understand your environment. Whether you contact us by phone, email, or live chat, you’ll talk to someone who knows your setup and speaks your language. We support both English and Spanish-speaking users, so your team can communicate quickly and effectively.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
If you already have internal IT staff, we act as an extension of your team. We can handle day-to-day support requests or step in for higher-level needs like network redesigns, cybersecurity planning, or vendor management. You stay in control, and we make sure your in-house team isn’t spread too thin.
We don’t wait for something to go wrong. Our systems continuously monitor your infrastructure, alerting our team to any issues with backups, network traffic, system resources, or security flags. This allows us to address potential problems before they affect your team.
Remote tools are great, but sometimes the job requires someone on-site. That’s where we come in. Whether it’s a failing router, a workstation issue, or network troubleshooting, we dispatch local technicians fast to handle the issue in person.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
When your systems go down and remote fixes don’t work, you need boots on the ground. That’s why we’re positioned to send support to your office without delay. You’re not stuck waiting on a provider in another city or state. We’re close by and ready to step in when you need us most. A local IT provider in Kendale Lakes gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.