Managed IT Services in Kendall
Managed IT Services That Actually Deliver
Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?
What You Get with BCA’s Managed IT Services in Kendall
When someone on your team needs help, they won’t be passed around. Our help desk connects you with trained professionals who understand your setup and resolve issues quickly. We offer support by phone, chat, or email, and our bilingual staff ensures smooth communication in both English and Spanish. That means less confusion and faster resolution for your team.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
If you already have an internal IT department, we provide backup where it counts. You can keep your team focused on long-term projects while we handle day-to-day tickets, help with advanced issues, or consult on infrastructure upgrades and security improvements. You stay in control, and we give you more bandwidth where you need it.
Our monitoring tools watch over your systems around the clock. We look for early signs of issues like failed backups, slow servers, or suspicious activity. When something comes up, we act fast to fix it—often before you even notice there was a problem.
When an issue can’t be resolved remotely, our local team can be onsite quickly. From hardware failures to major outages, we’re prepared to show up with the right tools and get things working again without delay.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
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Endpoint detection and response
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Patch management for OS and third-party software
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Phishing simulation and user training
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Email threat protection
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Network firewall management
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SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Your Local IT Service Provider in Kendall
Your Local IT Service Provider in Kendall
When your internet is down or your server stops responding, waiting on a remote provider can cost you hours of productivity. That’s why we’re nearby and ready to show up fast. Whether it’s a networking issue or a critical system failure, we send real technicians who can solve the problem in person. A local IT provider in Kendall gives you that option.
Hear From Our Clients
“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”
Common IT Pain Points & How Managed IT Services Solves Them
Managed IT Services FAQs
Everything you need to know before choosing an IT support partner Kendall
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.
BCA IT, Inc.
