We’re not just solving tickets. We’re supporting people. Every call, chat, or email connects your staff with a technician who understands your setup and speaks your language. With detailed tracking and full transparency, your team always knows what’s being done and why.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
For businesses with an internal IT department, we provide the extra support that keeps everything moving. We can step in during heavy workloads, long-term projects, or even vacation coverage. Your team stays steady with our help.
We’re watching for problems even when you’re not. Our monitoring tools detect anything from performance drops to backup failures, giving us the chance to solve problems before they spread.
If your systems go down and remote access isn’t enough, our team shows up in person. We troubleshoot, repair, and restore your setup quickly, without the runaround.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
When your business depends on uptime, waiting for remote support isn’t good enough. Our team is close and ready to deliver in-person help when a remote session won’t solve the problem. A local IT provider in Sweetwater gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.