Your team shouldn’t have to repeat themselves every time they reach out. Our help desk knows your systems, your staff, and your priorities. We respond fast in English or Spanish, keep detailed records, and make sure your team gets the help they need the first time.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Your in-house IT team is a valuable asset. We help protect their time by managing repetitive tickets, covering off-hours support, and helping with projects that demand focused expertise. You get a stronger, more capable department without increasing headcount.
Our monitoring covers all the critical systems in your environment. When something seems off, we’re notified immediately and start working on a fix right away.
When cables fail, devices go offline, or a hands-on fix is needed, our team is ready to arrive on-site. We handle the issue directly so your operations don’t skip a beat.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
We’re more than a remote help desk. When serious issues hit, we dispatch local experts who bring the tools, experience, and urgency your business needs. A local IT provider in Tamiami gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.