Help desk support should feel like an extension of your team. That’s how we operate. Your staff talks to familiar technicians who understand your environment, communicate clearly, and resolve issues without delays. Support is always available and always reliable.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
If you’re managing IT with an internal team, we’re here to help them thrive. We don’t take over—we take pressure off. Whether it’s help desk coverage, vendor coordination, or complex upgrades, we work alongside your team, not above it.
With 24/7 monitoring in place, we’re constantly scanning for anything that could slow your systems or put your data at risk. If we see it, we fix it. Fast.
On-site issues happen, and we’re ready for them. From failed hardware to network outages, we respond with boots on the ground and get your systems working again.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
On-site support isn’t a luxury. It’s a necessity when hardware breaks or remote fixes fall short. We’re close by and ready to step in when your team needs real hands-on help. A local IT provider in The Hammocks gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.