We don’t believe in scripted answers or faceless queues. Your team gets real support from real people who already know your systems. Our technicians work in both English and Spanish and respond quickly through the channels your staff prefers.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Many of our clients have in-house IT teams, and they choose us to support the load. From day-to-day requests to long-term projects, we offer flexible help that fits their workflow and keeps them from falling behind.
Our team stays one step ahead by monitoring everything in real time. From hardware performance to unusual behavior, we take immediate action before small issues grow into business interruptions.
We understand that some issues can only be fixed in person. That’s why we keep a local response team trained and ready to handle urgent situations at your location.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
When time matters, so does location. That’s why we maintain a fast-response field team that shows up quickly and solves critical problems right at your office. A local IT provider in Pinecrest gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.