Our help desk can be reached by phone, email, or chat anytime your staff needs assistance. We avoid passing you around from agent to agent. Instead, you connect with real technicians who know your systems and your business goals. Many of our clients are on a first-name basis with our team, and that is intentional. We provide support in both English and Spanish so your employees can communicate easily and receive quick answers without obstacles.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Have your own IT department in place? We partner with internal teams by managing tier 1 tickets so your staff can prioritize strategy and business growth. From compliance support and cybersecurity expertise to infrastructure upgrades, we cover the gaps while ensuring your in-house team remains fully in control.
Our team keeps watch over your network, servers, and backups to detect issues before they interrupt your operations. Whether a backup fails, a server lags, or unusual activity is spotted, we act quickly to fix it. This proactive approach to IT support helps minimize downtime and keeps your business running smoothly.
If remote troubleshooting cannot fully resolve the problem, we come directly to your location. From hardware breakdowns to network outages and other urgent issues, our technicians provide reliable on-site assistance. Because we are local, most emergency calls are handled within an hour.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
When your systems fail, relying only on remote support is not enough. Because our team is nearby, we can be at your office quickly. From fixing a server on-site to addressing a critical connectivity problem, our technicians arrive when you need them most. A local IT provider in Deerfield Beach gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.