Managed IT Services in Edgewood
Managed IT Services That Actually Deliver
Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?
What You Get with BCA’s Managed IT Services in Edgewood
Support is available by phone, email, or chat whenever your staff needs help. We prioritize consistency and do not pass requests between agents. Your team connects with technicians who know your environment and business objectives. Many clients build lasting relationships with our team by design. Bilingual support in English and Spanish keeps communication simple and efficient.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Operating with an in house IT team? We partner with your staff by handling tier 1 support tickets to allow focus on strategy and growth. From cybersecurity guidance to infrastructure upgrades, we support missing pieces while your team stays in control.
Active monitoring of your network, servers, and backups allows issues to be resolved early. If a server slows, a backup fails, or unusual behavior is detected, we take action fast. This proactive support keeps operations running smoothly.
When remote troubleshooting is not sufficient, we send technicians directly to your site. Whether facing hardware issues, network outages, or urgent concerns, onsite support is provided quickly. Local presence enables most emergency responses within an hour.
As providers of Managed Cloud Services in Edgewood, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
-
Endpoint detection and response
-
Patch management for OS and third-party software
-
Phishing simulation and user training
-
Email threat protection
-
Network firewall management
-
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Your Local IT Service Provider in Edgewood
Your Local IT Service Provider in Edgewood
Major IT issues are not always solved remotely. With a local team, technicians can be onsite at your office quickly. From addressing server failures to connectivity emergencies, support arrives when it counts. A local IT provider in Edgewood gives you that option.
Hear From Our Clients
“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”
Common IT Pain Points & How Managed IT Services Solves Them
Managed IT Services FAQs
Everything you need to know before choosing an IT support partner Edgewood
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.
Industries in Edgewood we support
- Accounting and Financial Firms
- Construction
- Healthcare & Medical Offices
- Law Firms
- Manufacturing & Distribution
BCA IT, Inc.
