Employees have access to help desk support via phone, email, or chat whenever needed. Issues are not bounced between agents. Experienced technicians familiar with your systems assist directly. Many clients know our team personally as part of our approach. Support is available in English and Spanish.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Managing IT in house? We partner with your team by covering tier 1 support so they can focus on growth and planning. From cybersecurity and compliance to infrastructure upgrades, we assist while your team stays in charge.
Continuous monitoring of your network, servers, and backups helps avoid downtime. Server issues, backup failures, and abnormal activity are handled quickly. Proactive IT care ensures reliable daily operations.
If remote troubleshooting cannot resolve the issue, technicians provide onsite support. Hardware failures, network outages, and urgent problems are addressed reliably at your location. Local response allows emergencies to be handled within an hour.
As providers of Managed Cloud Services in Winter Garden, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Remote troubleshooting alone may not be sufficient during outages. Our local team can be onsite at your office quickly. From server repairs to critical connectivity issues, technicians respond without delay. A local IT provider in Winter Garden gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.