Support should connect you to the right expert immediately. Our help desk is reachable by phone, email, or chat whenever needed, with no agent rotation. You work directly with technicians who understand your environment and goals. Many clients know our team by name, and English and Spanish support ensures clear communication.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Your in house IT team should be free to focus on what matters most. We handle tier 1 tickets as an extension of your staff and provide added support across compliance, cybersecurity, and infrastructure while keeping control internal.
We provide ongoing monitoring across networks, servers, and backups to detect problems early. When backups fail, servers lag, or unexpected activity appears, we act fast. This proactive support helps keep operations stable and downtime low.
Some incidents demand immediate onsite action. If remote support falls short, our local team responds at your location to resolve hardware issues, network outages, or urgent situations quickly.
As providers of Managed Cloud Services in Seffner, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Not every outage can be solved remotely. With a local team, technicians can be onsite at your office quickly. From fixing servers to resolving urgent connectivity problems, support is available when needed. A local IT provider in Seffner gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.