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Managed IT Services in Town and Country

The right IT Service Provider makes all the difference!
CRN Elite 150 2024 badge awarded by The Channel Company. Channel Partners MSP 501 2025 Winner badge. Channel Futures NextGen 101 badge recognizing inclusion in the list for 2021, 2022, and 2023, with the tagline “Leading Channel Partners Forward.” AICPA SOC certification seal for service organizations, with the URL aicpa.org/soc4so displayed in the center. CompTIA Cybersecurity Trustmark badge labeled “In Progress,” representing an ongoing commitment to cybersecurity best practices. Clutch badge for Top Managed IT Providers, awarded for the years 2020–2021 and 2022–2023. Expertise.com badge recognizing Best Managed IT Service Providers in Miami for 2022 and 2023. The Manifest badge for Top 100 Managed Service Providers worldwide, awarded for 2021, 2022, and 2023.

Managed IT Services That Actually Deliver

For businesses in Town and Country that can’t afford downtime, security risks, or another excuse.

Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?

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IT support should not slow your business down. Many organizations come to us after experiencing unreliable service and ongoing issues. Our managed IT services deliver proactive care, fast communication, and expert support that keep operations running smoothly.

What You Get with BCA’s Managed IT Services in Town and Country

Unlimited 24/7 Help Desk Support

Support is more effective when it is personal. Our help desk is reachable by phone, email, or chat whenever your team needs assistance. You are not passed from agent to agent, and many clients know our technicians by name. English and Spanish support ensures fast resolution.

 

 

Co-Managed IT

Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.

Internal IT teams are most effective when focused on strategy. We work alongside your staff by handling tier 1 tickets and filling coverage gaps in compliance, security, and infrastructure while keeping control in house.

 

 

Fixed Monthly Pricing

You can plan IT expenses with confidence when there are no hourly rates or surprise charges. Our full service IT support comes at a fixed monthly price to support reliable service and cost stability.

 

 

Microsoft Azure

High hardware costs limit the growth potential of too many companies. With Microsoft Azure, we host everything for you, allowing for a pay-as-you-go pricing model.

 

 

Proactive Monitoring & Maintenance

Constant visibility into networks, servers, and backups allows early problem detection. When backups fail, servers slow down, or unexpected activity appears, we act fast. This proactive support helps keep operations running smoothly.

 

 

On-Site Support When You Need It

When remote troubleshooting reaches its limit, onsite response takes over. Our technicians arrive at your location to address hardware issues, network outages, or urgent situations, supported by our local presence.

 

 

Cloud Services

As providers of Managed Cloud Services in Town and Country, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.

 

 

Office 365

Microsoft Office 365 gives you the number one business email and collaboration applications at a fraction of the cost, allowing you to operate on a Fortune 500-level playing field.

 

 

Advanced Cybersecurity Protection

Security is built in, not bolted on. Our Managed Cybersecurity stack includes:

  • Endpoint detection and response

  • Patch management for OS and third-party software

  • Phishing simulation and user training

  • Email threat protection

  • Network firewall management

  • SIEM & 24/7 threat monitoring

 

 

Managed Compliance

Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.

 

 

Reliable Backup and Disaster Recovery

With daily image-based backups, secure offsite storage, and regular test restores, we ensure that your data is protected and ready to recover at a moment’s notice.

 

 

vCIO

Along with our team of experts, your vCIO will provide valuable consulting and guidance for your business by coordinating the effective use of technology to achieve your goals.

 

 

Your Local IT Service Provider in Town and Country

Your Local IT Service Provider in Town and Country

When remote troubleshooting falls short, onsite response matters. Because our team is local, technicians can reach your office quickly. From fixing servers to resolving urgent connectivity problems, support is available when needed. A local IT provider in Town and Country gives you that option.

 

 

Hear From Our Clients

Real relationships, real support, and a team that shows up when it counts.

“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”

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In this testimonial, one of our clients shares how BCA stepped in to upgrade outdated systems and bring clarity to their IT strategy. With quick response times, trusted cybersecurity guidance, and a team that genuinely cares, BCA became more than just a provider. We deliver consistent, dependable support and are always willing to step in when it matters most. This kind of partnership brings peace of mind and allows our client to stay focused on growth rather than technical issues.

Common IT Pain Points & How Managed IT Services Solves Them

 

 

 

What You're Dealing With

❌ Ever since our MSP got bought out, the support just hasn’t been the same.

 

❌ Response times are slow, especially when it really counts.

 

❌ Employees are downloading client data onto personal machines.

 

❌ We have internal IT, but they’re stretched thin and can’t do everything.

 

 

What BCA Delivers

✅ A dedicated support team that knows your environment

 

✅ Rapid response with around-the-clock support and local on-site service when needed.

 

✅ Endpoint protection, mobile device policies, and data loss prevention.

 

✅ Co-managed IT allows your team stay focused while we handle help desk support, patching, security, or projects.

 

 

Managed IT Services FAQs

Everything you need to know before choosing an IT support partner Town and Country

What is a managed IT service?

Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.

How much does managed IT services cost?

Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.

How do you handle backup failures or missed jobs?

We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.

How do you help businesses stay compliant with industry regulations?

We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.

BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

Servicing businesses since 1990
Award winning Top 501 Managed IT Provider, 
Top MSP in Clutch and Expertise
Servicing locations across the United States