Managed IT Services
in Orlando, Florida

Your unified communications (UC) system is key to your organizational workflow. It connects your employees and facilitates customer communication. It literally is your business. That’s why, no matter who you partner with for VoIP—whether it’s RingCentral, Microsoft Teams Phone, or any other provider—we provide 24×7 service and support to ensure your communication and collaboration systems are always performing at their best.

We also provide comprehensive vendor management, eliminating the frustrating finger-pointing that can occur between different service providers. Our teams collaborate to maintain the high level of availability you need to keep your business running smoothly. Beyond support, we offer numerous proactive and valuable services, including user training and demos, security audits, and assistance with moves, adds, and changes. Our goal is to ensure your communication systems are efficient, secure, and perfectly tailored to support your business objectives.

IT security should be at the forefront of every industry sector. With rising online threats and cyber-attacks on small and medium sized businesses, our cybersecurity stack offers a comprehensive suite of advanced solutions to protect and secure your network, detect and respond to emerging threats, and reduce your risk of downtime and ransomware while assisting you in staying compliant with industry regulations.

Technology failures can be frustrating, but having a reliable support team can make all the difference. Our 24/7 service desk provides quick and comprehensive technical support for any issues, big or small. No matter the time, you can count on us for expert assistance and solutions to keep your technology running smoothly. With our expert support team, your team will have access to personalized service. Our engineers also keep a close eye on all your technology, ensuring everything is working as it should. We are a trustworthy team of professionals dedicated to meet your IT needs and implement IT solutions that support the success of your business.

As your virtual Chief Information Officer, we strive to understand your business goals and challenges, and in turn, implement technology solutions that align with your operations. Strategy meetings/reports and budget planning are a few of the benefits we offer to help your business optimize your technology investments, reduce costs, and increase efficiency, all while staying ahead of the curve in terms of technology and innovation.

We not only provide reactive help desk and on-site support, but proactive technology management of your systems as well. Working with a Managed IT Provider like BCA offers a range of benefits, including access to industry-standard practices, 24/7 monitoring, patch management, desktop/server optimization, cybersecurity protection, and a backup and disaster recovery solution. As we are dedicated to manage all your technology, we also save you time and money by managing your technology vendors. Focus on growing your business while we handle the technical details.

Now more than ever, business mobility is a must. Cloud services such as Microsoft 365 and Azure allow employees to access shared cloud information from virtually anywhere, while also offering protection against data leaks, malware, and phishing attacks.

Unexpected yet common threats and disasters can strike your business and disrupt business continuity at any time. We ensure that your valuable data and resources are secure and protected.

Technology failures can be frustrating, but having a reliable support team can make all the difference. Our 24/7 service desk provides quick and comprehensive technical support for any issues, big or small. No matter the time, you can count on us for expert assistance and solutions to keep your technology running smoothly. With our expert support team, your team will have access to personalized service. Our engineers also keep a close eye on all your technology, ensuring everything is working as it should. We are a trustworthy team of professionals dedicated to meet your IT needs and implement IT solutions that support the success of your business.