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Co-Managed IT Services

Co-Managed IT is a strategic alliance between your internal IT team and BCA, combining our strengths to manage your company’s IT needs.

What are Co-Managed
IT Services?

A BCA team member presents a live cyber threat map during a strategy session, showcasing how co-managed IT services enhance visibility and strengthen cybersecurity defenses.

What are Co-Managed
IT Services?

Co-Managed IT is a strategic alliance between your internal IT team and BCA, combining our strengths to manage your company’s IT needs. Your team handles daily operations, while BCA steps in with additional expertise and resources when needed. This approach allows you to maintain control over your IT operations, while tapping into broader knowledge and capabilities.

The major benefits of Co-Managed IT Services include flexibility, cost-effectiveness, and access to advanced technology. You get to choose which IT tasks to keep in-house and which to outsource, based on your specific needs and capabilities. It’s a cost-effective strategy as you can leverage the skills of BCA’s experts instead of hiring and training a larger IT team.

In the end, co-managed IT will give you more IT power and knowledge without giving up control or breaking the bank.

Benefits of Co-Managed IT

Your Team, Our Expertise:
Unstoppable Together.

More Productivity

Imagine having reliable IT support even when your in-house team is unwell, or out of the office. When you partner with BCA, you can enjoy uninterrupted, 24/7 support, ensuring your operations never skip a beat. This means less downtime and increased productivity, as we swiftly handle IT issues while your team is away. It’s about putting your business first, always.

Increased Security

Instant access to state-of-the-art technology and the latest IT best practices without burdening your in-house team. We stay ahead of emerging IT security threats so your team doesn’t have to, providing your company with the most robust protection available. Simplify your operations and enhance your security, letting us shoulder the weight of the ever-evolving IT landscape.

Lower Costs

Crystal-clear visibility into your IT costs each month, with no surprise costs. That’s what we offer - a fixed monthly fee that provides predictability for your budgeting needs. This model not only helps you save on overall IT costs but also reduces overhead. It’s about making smart financial decisions for your business, aligning cost-efficiency with top-tier IT support.

We can supplement your IT
team with additional expertise,
resources, and support

Is your IT team facing any of these challenges?

We’re distracted by tedious tasks and broken processes.

We take care of tedious tasks, freeing your team to focus on strategic, growth-driving initiatives. Our expertise allows us to streamline your IT processes for improved efficiency and productivity. Plus, Our 24/7 support also means we’re always here to handle emergencies, reducing downtime and stress for your team.

We lack redundancy – sick days and vacations negatively impact our business.

When your internal IT team is unavailable due to sick days or vacations, it shouldn’t halt your business. We offer 24/7 support to ensure your IT operations continue smoothly, no matter who’s out of the office. We act as an efficient backup, stepping in to handle responsibilities whenever needed.

We spend too much time being reactive instead of proactive.

We bring a wealth of expertise and cutting-edge tools to the table. We can help identify potential problems before they become serious issues, implement preventative measures, and enhance the overall resilience of your IT infrastructure.

It’s difficult to know which new technologies are right for our business.

Our team of experts stays ahead of technology trends and evaluates them in the context of your business. We’ll help identify and implement the right technologies that align with your business objectives, increasing efficiency and giving you a competitive edge.

We struggle to attract, assess, hire and train new IT talent.

As your partner, we bring a team of diverse IT experts to your disposal, eliminating the hassle of recruitment, assessment, hiring, and training.

BCA team members participate in a hybrid meeting with remote partners, illustrating seamless collaboration and support through co-managed IT services.

Are you a fit for Co-Managed IT Services?

Key considerations to assess whether Co-Managed IT Services would be beneficial for you:

BCA team members participate in a hybrid meeting with remote partners, illustrating seamless collaboration and support through co-managed IT services.
Size and complexity of the IT environment
Co-managed IT services are typically a good fit for businesses with a complex IT environment that requires specialized expertise and resources that the in-house IT team may not have.
IT strategy:
Businesses that have a strategic plan for their IT environment and want to maintain control over their IT operations may find co-managed IT services a good fit.
IT staff expertise:
No one can be an expert on all things IT. When your in-house IT staff lacks expertise in certain areas, such as cybersecurity, cloud computing, or data analytics, BCA can help fill in these gaps and provide additional resources.
Budget:
For larger businesses, co-managed IT services may be more cost-effective than hiring additional full-time IT staff. You get a team of experts that can provide an array of insight and knowledge to better serve your business.
Business goals:
If the business has goals to grow and expand, co-managed IT services can provide the necessary IT support and expertise to help achieve those goals.

Steps Towards
Co-Managed IT

Easy as 1-2-3

Schedule Consultation
01

Assess your IT

We work closely with your team to gain an understanding of your overall goals and evaluate your current IT program for vulnerabilities and potential opportunities.

Our goal is to work together to create a customized plan that will fully optimize your IT department to drive your organization’s growth and success.

02

Implement your plan

Your custom plan includes a detailed presentation of our assessment findings. We provide strategic guidance and recommendations to support your IT goals.

We’ll then work with you to ensure the successful and timely implementation/ phases of your new customized IT strategy.

03

Maximize your technology

We are here to ensure you have all the resources and support you need to optimize your IT infrastructure.

Our team is also up to date with IT developments to enhance your technology and provide both immediate and proactive solutions tailored to your objectives and needs, while also maintaining strong communication and offering strategic guidance to ensure your long-term success.

What’s included in our Co-Managed IT Services?

Complementing Your IT, Expanding Opportunities

Managed IT Services

Our comprehensive and proactive IT management service offers unlimited IT support for a predictable flat fee and includes technology management, help desk support, network administration, and a vCIO.
Learn More

Cybersecurity

BCA's Cybersecurity Stack includes over 12 layers of protection that will give you peace of mind, ensure compliance, and reduce the risk of a cyberattack.
Learn More

Backup & Disaster Recovery

With BCA’s TOTALRecovery plan, we make sure your critical data is ready at a moment’s notice and you can get back to business in minutes, not days.
Learn More

Cloud Services

Our cloud IT services provides everything from the latest technology deployment, to regular security patches, from maintenance to upgrades.
Learn More

Frequently Asked Questions

Co-Managed IT Services

What technology is supported?

Laptops, desktops, tablets, smart phones, servers, storage, Microsoft Azure and Office 365 services, switches, routers, firewalls, etc.

Will I have a dedicated person for my account?

Absolutely! A client account manager and a technical account manager will be assigned to you as your main points of contact. For technical support, you will have our entire team working to address any issue that comes up.

How long does it take to onboard the services?

The onboarding process typically takes 2-4 weeks.

Will I still have control over my IT operations?

Absolutely. Co-Managed IT allows you to retain control over your IT operations. Your in-house team will still manage day-to-day operations, while BCA provides additional support and expertise when needed.

What if my IT needs grow or change?

Co-Managed IT is a flexible model. As your business evolves, you can choose which services to manage internally and which to outsource to BCA ensuring your IT support scales in line with your business.

How does transition to Co-Managed IT work?

Transitioning to a Co-Managed IT model is usually a straightforward process. BCA will work closely with your in-house team to understand your IT infrastructure and business needs, ensuring a smooth transition with minimal disruption to your operations.

How will BCA communicate and collaborate with the internal IT team?

Clear and open communication is crucial in a Co-Managed IT model. BCA will establish regular communication channels and collaboration platforms for seamless integration with your team.

BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

Servicing businesses since 1990
Award winning Top 501 Managed IT Provider, 
Top MSP in Clutch and Expertise
Servicing locations across the United States