You’ll never be hit with surprise fees or hourly charges. Our full-service IT support comes at a fixed monthly rate, giving you predictable costs, reliable service, and the freedom to focus on your business.
Our help desk is available 24/7 by phone, chat, or email. You won’t be bounced from person to person.
You’ll talk to real people who know your environment, your systems, and your goals. Many of our clients know our techs by name, and we make that a priority. Our team speaks both English and Spanish, so your staff can communicate easily and clearly.
That means faster answers, fewer recurring problems, and a smoother experience every time you reach out.
Already have internal IT staff? We’re here to support, not replace them. A Co-Managed IT partnership lets us work alongside your team to cover the gaps.
We can handle tier 1 issues so your in-house team can stay focused, or we can step in with senior-level expertise for cybersecurity, infrastructure upgrades, compliance, and other strategic projects. You stay in charge, and we bring the extra help and knowledge right where you need it.
We monitor your systems around the clock to keep everything running smoothly. If something goes wrong, whether it’s a failed backup, a performance slowdown, or a potential security issue, our team jumps in right away.
Security is built into everything we do. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for operating systems and third-party software
Phishing simulations and user training
Email threat protection
Network firewall management
SIEM and 24/7 threat monitoring
We provide layered protection to reduce risk, block threats, and keep your business secure at all times.
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other standards through our Managed Compliance as a Service. We take the complexity out of compliance so you can stay focused on your work.
Prompt and professional IT support is what makes us stand out from other MSPs. We understand that having your technology working is imperative. Our team of dedicated and knowledgeable professionals are ready to meet your needs 24/7 and provide solutions to all your IT issues.
With over 30 years of experience, we not only take pride in successfully and proactively managing our clients’ technology with our team of experts, but we also assist companies in getting to the next level of their business through expert and strategic guidance of their IT operations.
BCA will significantly reduce downtime by implementing proactive maintenance and monitoring services, providing round-the-clock support, and developing a disaster recovery plan. Our team of experts can quickly identify and resolve any technical issues that arise, minimizing the amount of time that systems are offline. In addition, we will ensure that systems are kept up-to-date with the latest software and security updates, reducing the risk of downtime caused by vulnerabilities or compatibility issues.
Our Cybersecurity stack offers a comprehensive suite of advanced solutions to secure and protect your environment. We will implement network security solutions, such as firewalls, intrusion detection systems, and encryption technologies, to keep sensitive information safe from cyber criminals. We will also monitor systems around the clock, detecting and responding to potential threats in real-time. In addition, we will implement backup and disaster recovery solutions to ensure that critical data is protected in the event of a disaster or data loss. We also provide training and education for employees on best practices for data security, helping to reduce the risk of human error and accidental data breaches.
BCA will help your business expand to multiple locations by providing centralized IT management and support. We can implement and manage a unified IT infrastructure across multiple locations, reducing the complexity and cost of maintaining separate IT systems in each location. Additionally, we can provide remote monitoring and management services, allowing us to quickly identify and resolve any issues that arise, no matter where the problem occurs. We can ensure that your IT systems are standardized and consistent across all locations, providing a better user experience and reducing the risk of downtime.
We work closely with your team to gain an understanding of your overall goals and evaluate your current IT program for vulnerabilities and potential opportunities.
Our goal is to work together to create a customized plan that will fully optimize your IT department to drive your organization’s growth and success.
Your custom plan includes a detailed presentation of our assessment findings. We provide strategic guidance and recommendations to support your IT goals.
We’ll then work with you to ensure the successful and timely implementation/ phases of your new customized IT strategy.
We are here to ensure you have all the resources and support you need to optimize your IT infrastructure.
Our team is also up to date with IT developments to enhance your technology and provide both immediate and proactive solutions tailored to your objectives and needs, while also maintaining strong communication and offering strategic guidance to ensure your long-term success.