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IT Support for Law Firms in Medley

We stop repeat issues and protect billable hours. Your firm in Medley deserves 24/7 support, steady uptime, and audit-ready compliance.
CRN Elite 150 2024 badge awarded by The Channel Company. Channel Partners MSP 501 2025 Winner badge. Channel Futures NextGen 101 badge recognizing inclusion in the list for 2021, 2022, and 2023, with the tagline “Leading Channel Partners Forward.” AICPA SOC certification seal for service organizations, with the URL aicpa.org/soc4so displayed in the center. CompTIA Cybersecurity Trustmark badge labeled “In Progress,” representing an ongoing commitment to cybersecurity best practices. Clutch badge for Top Managed IT Providers, awarded for the years 2020–2021 and 2022–2023. Expertise.com badge recognizing Best Managed IT Service Providers in Miami for 2022 and 2023. The Manifest badge for Top 100 Managed Service Providers worldwide, awarded for 2021, 2022, and 2023.
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Keep your firm billable, secure, and compliant

When technology stalls, billable time vanishes. Your firm needs quiet, dependable IT that keeps matters moving and data locked down.

A BCA team member wearing a headset types on a keyboard as a colleague points to the screen, providing guidance during remote IT support.
Protect billable hours.
Attorneys get immediate help desk support with live answers plus proactive monitoring that stops outages before they affect filings or hearings.
Shut down cyber risk.
MFA, endpoint protection, email security, and immutable backups create a layered defense against ransomware and phishing.
Prove control without friction.
Access governance, retention, and continuity planning that meets client and insurer expectations while attorneys keep moving quickly.
Managed IT or Co-Managed IT
Ransomware and phishing protection is achieved with MFA, endpoint protection, email security, and immutable backups. We deliver governance, retention, and continuity plans that align with client and insurer expectations without disrupting attorney productivity.

Hear From Our Law Firm Client

Proactive support, fast answers, and fewer issues so your lawyers can focus on clients.

"I would recommend BCA unequivocally and without any hesitation."

Attorney testimonial video still featuring a partner at TA PLLC law firm, standing in the office lobby with the TA PLLC logo in the background.
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Our client switched to BCA after persistent quality problems and slow response from a previous provider. More than two years in, his team sees very few issues, and when something does come up, BCA is available right away. The difference is proactive care and true responsiveness that supports tight deadlines and work on the go.

Fast IT Support for Law Firms in Medley

Immediate help, first-call fix

Work with an engineer directly. Common issues are fixed right away, helping attorneys avoid the runaround of multiple support tickets.

Systems ready when you are

Seamless workdays begin with 24/7 monitoring, overnight patching, and desktop management while we support Microsoft 365 and the legal apps lawyers depend on.

A virtual office for your firm

Your attorneys enjoy consistent access whether in court, at client sites, or at home, working with files, meetings, email, and calls just like in the office.

Compliance and cybersecurity built for law firms

Two BCA team members participate in a meeting, one taking notes while the other works on a laptop, seated across from a colleague.

Compliance and cybersecurity built for law firms

Clients place their data in your care, and regulators require evidence it is secured. Ethical rules demand “reasonable efforts,” so security and compliance cannot be overlooked.

  • Managed Compliance as a Service in Medley: We get your firm certified to the necessary frameworks such as SOC 2, ISO, NIST and we keep you certified year after year.
  • Security controls that stick: Multi-factor authentication, email encryption, compliant backups, and endpoint protection, plus Microsoft 365 hardening and logging so evidence is always available.

BCA is SOC 2 compliant and CompTIA Cybersecurity Trustmark certified, and we deliver controls and documentation that map to what insurers expect.

 

Comprehensive IT Support for Law Firms

24/7 IT Support
As part of our managed it services in Medley, you get a live-answer service desk with remote and on-site help. You work with a stable, assigned team that speaks English and Spanish and knows your people, matters, and systems. Our IT support for law firms means no call center shuffle or revolving door; just familiar engineers who resolve issues faster because they know your firm.

 

Microsoft 365

We integrate Microsoft 365 seamlessly into your practice, supporting secure collaboration in Teams, SharePoint, and OneDrive, with managed services that cover licensing, setup, support, and firm-specific governance.

  • Tenant hardening and identity: MFA, Conditional Access, least-privilege roles, and privileged access management to protect accounts and mailboxes.
  • Matter-centric collaboration: Teams and SharePoint workspaces, controlled external sharing, version history, and audit trails so you can collaborate with clients without losing control of documents.
  • Device and mobile management: Intune policies for Windows, macOS, iOS, full-disk encryption, remote wipe, and patching to keep laptops and phones secure and up to date.

 

Backups & Disaster Recovery
Your firm benefits from hybrid backups that deliver fast local recovery and geo-redundant off-site resilience. We monitor and test regularly, allowing us to restore one file or keep failed systems running virtually while hardware is fixed.

 

Hardware & Network Support
We keep servers, storage, firewalls, and switches healthy through proactive patching, monitoring, and timely fixes, with adjustments handled after hours. We also ensure alignment with your backup and disaster recovery plan so restores are smooth and encryption, retention, and reporting remain compliant.

 

Desktop Management
We deliver consistency and health across all workstations while keeping them tied to your backup and disaster recovery plan, ensuring daily image-based backups, secure off-site copies, and test restores for quick recovery.

 

Collaboration Tools
Attorneys collaborate anywhere with Microsoft 365 configured by us, using Teams for meetings, SharePoint and OneDrive for files, and secure governance with permission-based access.

 

Technology Procurement
Your attorneys will no longer waste time dealing with vendors. We step in as liaison, oversee all requests, and follow issues through to resolution. You also benefit from license tracking, asset documentation, reliable hardware builds, and updates outside business hours.

 

Security & Compliance
We deliver layered, cybersecurity in Medley to reduce incidents, ransomware risk, and downtime, with continuous monitoring and response. When clients or insurers ask for proof, our Managed Compliance as a Service implements, manages, and maintains required controls and evidence so reviews and renewals go quickly. BCA is SOC 2 Type 2 and CompTIA Cybersecurity Trustmark certified.

 

Cloud Storage
Give attorneys secure, permission-based access to matter files and apps from any location, with Microsoft 365 and Azure configured and managed for your firm. With our managed cloud services in Medley, we handle the heavy lifting—migration, integration with your existing systems, and round-the-clock operations—so the cloud works quietly in the background. Security and compliance are built in through layered protections, backups, and recovery planning, and we keep performance and costs optimized over time. The result is a “virtual office” experience that stays available during local outages and supports true business continuity.

 

Frequently Asked Questions

IT Support for Law Firms

What managed IT services for law firms do you provide?

A full managed IT services package: 24/7 live-answer support (remote and on-site), Microsoft 365 management, backups & disaster recovery, hardware/network support, desktop management, collaboration tools, technology procurement & vendor coordination, security & compliance, and cloud storage/services. We can also co-manage alongside your internal IT.

How will you protect client data—and help us prove it to clients and insurers?

BCA is SOC 2 Type 2 and CompTIA Cybersecurity Trustmark certified. Our Cybersecurity Stack includes over 12 layers of protection and our Managed Compliance as a Service keeps policies, logs, and reviews current and mapped to common expectations.

How fast will our lawyers get help, and is it a real person?

You get a live-answer service desk 24/7 with remote and on-site support. A stable, assigned team (English/Spanish) knows your people and systems, so most day-to-day issues are resolved on the first contact.

Do you have experience working with law firms?

Our law-firm clients range from 10-attorney boutiques to 700+-lawyer firms, across practices including real estate, immigration, full-service, general litigation, personal injury, and more.

PCLaw logo – legal practice management and accounting software for law firms. Litera logo – legal software solutions for document drafting, collaboration, and workflow efficiency. Clio logo – legal practice management and cloud-based law firm software. Filevine logo – legal case management and collaboration software for law firms. MyCase logo – cloud-based legal case management software for law firms. Litify logo – legal operating platform for law firms, focusing on case management, CRM, and business automation. NetDocuments logo – cloud-based document and email management software for law firms.
BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

Servicing businesses since 1990
Award winning Top 501 Managed IT Provider, 
Top MSP in Clutch and Expertise
Servicing locations across the United States