Our help desk is available around the clock by phone, chat, or email. You won’t be passed from one person to the next.
You’ll speak with real people who understand your environment, your systems, and your goals. Many of our clients are on a first-name basis with our techs, and we keep it that way intentionally. Our team speaks both English and Spanish, so your staff can communicate clearly and comfortably.
The result is faster answers, fewer repeated issues, and a better experience every time you reach out.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Whether you need help handling tier 1 support or expert guidance for cybersecurity, infrastructure upgrades, and compliance, BCA fills the gaps. Your team stays focused, and we step in where it counts with the right skills at the right time.
We’re always watching over your systems. If something isn’t right, like a backup that didn’t go through, a sluggish server, or unusual account activity, we catch it early and handle it before it turns into a major issue.
When something can’t be fixed remotely, we come to you. Our on-site response time is typically under 1 hour for urgent issues within our local coverage areas.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Not every tech problem can be solved from a distance. That’s why having a local team in Hallandale Beach matters. We’re nearby and ready to assist in person when needed. Whether it’s a broken device, a network disruption, or a system going down, we can be there quickly to sort it out. Working with a provider far away just doesn’t give you that kind of hands-on support.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.