Our help desk is available by phone, email, or chat whenever your team needs us. We don’t believe in bouncing you from one agent to another. Instead, you’ll talk to real people who understand your environment and your goals. Many of our clients know our technicians by name, and that’s by design. Our team speaks both English and Spanish, making sure your staff can communicate clearly and get fast answers without barriers.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Already have an in-house IT department? We support internal teams by handling tier 1 tickets so your team can focus on strategy and growth. Whether you need specialized guidance for compliance, cybersecurity expertise, or support for infrastructure upgrades, we fill the gaps while letting your internal team stay in control.
We continuously monitor your network, servers, and backups to catch problems early before they disrupt your work. If a backup fails, a server slows down, or suspicious activity appears, our team jumps in to resolve it quickly. Proactive IT support means fewer headaches and less downtime for your business.
When remote tools aren’t enough, we come to you. Whether it’s a hardware failure, network outage, or other critical issue, our team is available for on-site support. We’re nearby, so our response time is typically under one hour for urgent needs.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
When systems go down, waiting on a remote-only provider just isn’t good enough. Our team is based locally, so we can send someone to your office fast. Whether it’s troubleshooting a server on-site or resolving a hands-on connectivity issue, our technicians show up when it matters most. A local IT provider in Hollywood gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.