Managed IT Services in Kendall West
Managed IT Services That Actually Deliver
Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?
What You Get with BCA’s Managed IT Services in Kendall West
Your employees deserve straightforward, human support. Our help desk connects you directly with certified technicians who know your systems. We’re available by phone, chat, or email, and our team resolves issues quickly without unnecessary back and forth. We also provide bilingual support in English and Spanish so everyone on your staff can get the help they need without barriers.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
If your business already has an internal IT department, we become an extension of your team. We handle day-to-day tickets and assist with bigger initiatives like cloud migrations, security policy development, and network redesigns. You get more hands without giving up control.
We keep constant watch over your infrastructure. From system performance and backup health to unusual login activity and device errors, we identify issues early and take action before they become serious problems. This allows your team to stay focused on work instead of reacting to downtime.
Some problems can’t be solved with a remote session. Whether it’s a broken switch, a failed hard drive, or a full system outage, we send someone to your office fast. Our local team shows up prepared to fix the issue on-site so your operations can resume quickly.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
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Endpoint detection and response
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Patch management for OS and third-party software
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Phishing simulation and user training
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Email threat protection
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Network firewall management
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SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Your Local IT Service Provider in Kendall West
Your Local IT Service Provider in Kendall West
When a critical system fails and a remote technician can’t resolve it, you need someone physically present. That’s where we come in. Our technicians are based nearby and ready to respond quickly when your business needs in-person support that gets results. A local IT provider in Kendall West gives you that option.
Hear From Our Clients
“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”
Common IT Pain Points & How Managed IT Services Solves Them
Managed IT Services FAQs
Everything you need to know before choosing an IT support partner Kendall West
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.
BCA IT, Inc.
