Support is accessible by phone, email, or chat anytime assistance is needed. We avoid agent handoffs and ticket bouncing. Your team connects with technicians who know your environment and priorities. Many clients build personal relationships with our staff intentionally. English and Spanish support ensures easy communication.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Already have an internal IT team? We partner with your staff by handling tier 1 tickets so they can focus on strategy and business growth. From compliance support and cybersecurity expertise to infrastructure upgrades, we fill gaps while keeping your team in control.
Our team monitors your network, servers, and backups to catch issues before they disrupt operations. If a backup fails, a server slows, or unusual activity appears, we respond quickly. This proactive IT support reduces downtime and keeps your business running smoothly.
When remote support is not enough to fix the problem, our technicians respond onsite at your location. Hardware breakdowns, network outages, and urgent issues are handled reliably. Being local allows most emergency calls to be addressed within an hour.
As providers of Managed Cloud Services in Kissimmee, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
System failures often require more than remote support alone. With a nearby team, technicians can arrive at your office quickly. From on-site server repairs to critical connectivity issues, help is available when it matters most. A local IT provider in Kissimmee gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.