Managed IT Services That Actually Deliver

For businesses in Miami Shores that can’t afford downtime, security risks, or another excuse.

Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?

Technology should support your growth, not slow you down. But too often, businesses find themselves stuck with IT providers who are always late to respond and rarely proactive. Our managed IT services are built to flip that experience. With dependable service, real-time monitoring, and a team that actually learns your systems, we keep your business running with fewer interruptions and more clarity.

What You Get with BCA’s Managed IT Services in Miami Shores

Unlimited 24/7 Help Desk Support

Getting help should never feel like a hassle. Our support team is available through multiple channels and responds fast with technicians who know your business. We maintain detailed records of your systems and past issues so you’re not starting from scratch every time. Our bilingual staff ensures that no one on your team gets left behind when they need assistance.

Co-Managed IT

Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.

If you have internal IT staff, we offer support that complements rather than replaces. We can handle repetitive tasks like user setups or patch management, and we’re available for complex projects that require extra hands or deeper expertise. Whether you’re navigating an audit, securing remote access, or deploying a new system, we provide dependable backup for your team.

Fixed Monthly Pricing

With our flat monthly pricing, your IT support is fully covered under one easy-to-understand rate. No hourly fees, no surprise invoices, and no guessing about what’s included. This approach helps you stay focused on operations instead of budget spikes.

Microsoft Azure

High hardware costs limit the growth potential of too many companies. With Microsoft Azure, we host everything for you, allowing for a pay-as-you-go pricing model.

Proactive Monitoring & Maintenance

You cannot afford to wait until something breaks. That’s why we keep eyes on your environment 24 hours a day. Our systems alert us to potential problems like storage overuse, risky login activity, or unusual traffic patterns. When we see something wrong, we act quickly to prevent service interruptions.

On-Site Support When You Need It

Sometimes a technician needs to be in the room to fix the problem properly. Whether it’s rewiring network hardware, swapping out a failed device, or solving a complex connectivity issue, we provide on-site support quickly. You don’t have to wait hours or coordinate across multiple vendors.

Cloud Services

From Microsoft 365 and Google Workspace to Azure and cloud file sharing, we help you migrate, manage, and secure your cloud environments.

Office 365

Microsoft Office 365 gives you the number one business email and collaboration applications at a fraction of the cost, allowing you to operate on a Fortune 500-level playing field.

Advanced Cybersecurity Protection

Security is built in, not bolted on. Our Managed Cybersecurity stack includes:

Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring

Managed Compliance

Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.

Reliable Backup and Disaster Recovery

With daily image-based backups, secure offsite storage, and regular test restores, we ensure that your data is protected and ready to recover at a moment’s notice.

vCIO

Along with our team of experts, your vCIO will provide valuable consulting and guidance for your business by coordinating the effective use of technology to achieve your goals.

Your Local IT Service Provider in Miami Shores

Two BCA team members participate in a meeting, one taking notes while the other works on a laptop, seated across from a colleague.

Your Local IT Service Provider in Miami Shores

We show up when your business needs us. Our local team is always ready to respond when an issue can’t be resolved remotely. We don’t leave you hanging or refer you to someone else. We’re the team that fixes the issue, confirms it’s working, and follows up afterward to make sure everything stays that way. A local IT provider in Miami Shores gives you that option.

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Hear From Our Clients

Real relationships, real support, and a team that shows up when it counts.

BCA team members providing IT consulting to a client in a conference room, with laptops open and a collaborative atmosphere.

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“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”

— Watch Video

In this testimonial, one of our clients shares how BCA stepped in to upgrade outdated systems and bring clarity to their IT strategy. With quick response times, trusted cybersecurity guidance, and a team that genuinely cares, BCA became more than just a provider. We deliver consistent, dependable support and are always willing to step in when it matters most. This kind of partnership brings peace of mind and allows our client to stay focused on growth rather than technical issues.

Common IT Pain Points & How Managed IT Services Solves Them

What You're Dealing With

❌ Ever since our MSP got bought out, the support just hasn’t been the same.

❌ Response times are slow, especially when it really counts.

❌ Employees are downloading client data onto personal machines.

❌ We have internal IT, but they’re stretched thin and can’t do everything.

What BCA Delivers

✅ A dedicated support team that knows your environment

✅ Rapid response with around-the-clock support and local on-site service when needed.

✅ Endpoint protection, mobile device policies, and data loss prevention.

✅ Co-managed IT allows your team stay focused while we handle help desk support, patching, security, or projects.

Managed IT Services FAQs

Everything you need to know before choosing a IT support partner in Miami Shores

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What is a managed IT service?

Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.

How much does managed IT services cost?

Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.

How do you handle backup failures or missed jobs?

We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.

How do you help businesses stay compliant with industry regulations?

We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.

BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

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Servicing businesses since 1990

Award winning Top 501 Managed IT Provider,  Top MSP in Clutch and Expertise

Servicing locations across the United States