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Managed IT Services in North Miami

The right IT Service Provider makes all the difference!
CRN Elite 150 2024 badge awarded by The Channel Company. Channel Partners MSP 501 2025 Winner badge. Channel Futures NextGen 101 badge recognizing inclusion in the list for 2021, 2022, and 2023, with the tagline “Leading Channel Partners Forward.” AICPA SOC certification seal for service organizations, with the URL aicpa.org/soc4so displayed in the center. CompTIA Cybersecurity Trustmark badge labeled “In Progress,” representing an ongoing commitment to cybersecurity best practices. Clutch badge for Top Managed IT Providers, awarded for the years 2020–2021 and 2022–2023. Expertise.com badge recognizing Best Managed IT Service Providers in Miami for 2022 and 2023. The Manifest badge for Top 100 Managed Service Providers worldwide, awarded for 2021, 2022, and 2023.

Managed IT Services That Actually Deliver

For businesses in North Miami that can’t afford downtime, security risks, or another excuse.

Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?

BCA executive leading a meeting with team members in a modern conference room, with a logo reading "Managed IT Services Cybersecurity" in the background.
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You're not the only one. Plenty of businesses come to us after dealing with unreliable service, sluggish support, and IT problems that never seem to go away. We change that. Our managed IT services bring fast response, expert help, and proactive fixes that keep your systems steady.

What You Get with BCA’s Managed IT Services in North Miami

Unlimited 24/7 Help Desk Support

When your team needs support, they don’t get passed around or stuck in a queue. They connect with technicians who already understand your setup and speak their language. Whether it’s a quick chat, a phone call, or an email, we respond fast and follow through until it’s fixed.

Co-Managed IT

Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.

Already have in-house IT? We support your team by handling tickets, tackling complex tasks, and freeing them up to focus on strategy. Whether it’s compliance, security, or infrastructure, we fill the gaps without stepping on toes.

Fixed Monthly Pricing

Flat-rate pricing means no surprises. Your monthly fee includes support, monitoring, and expert help, so you always know what to expect. No hourly billing. No hidden costs. Just consistent service you can count on.

Microsoft Azure

High hardware costs limit the growth potential of too many companies. With Microsoft Azure, we host everything for you, allowing for a pay-as-you-go pricing model.

Proactive Monitoring & Maintenance

We monitor your entire IT environment around the clock. From servers and backups to user activity and traffic patterns, we catch issues early and fix them fast so your team stays productive.

On-Site Support When You Need It

Some problems can’t be solved from a screen. When the situation calls for it, our technicians come to your office with the tools and experience to resolve the issue face-to-face.

Cloud Services
As providers of Managed Cloud Services in North Miami, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Office 365

Microsoft Office 365 gives you the number one business email and collaboration applications at a fraction of the cost, allowing you to operate on a Fortune 500-level playing field.

Advanced Cybersecurity Protection

Security is built in, not bolted on. Our Managed Cybersecurity stack includes:

  • Endpoint detection and response

  • Patch management for OS and third-party software

  • Phishing simulation and user training

  • Email threat protection

  • Network firewall management

  • SIEM & 24/7 threat monitoring

Managed Compliance

Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.

Reliable Backup and Disaster Recovery

With daily image-based backups, secure offsite storage, and regular test restores, we ensure that your data is protected and ready to recover at a moment’s notice.

vCIO

Along with our team of experts, your vCIO will provide valuable consulting and guidance for your business by coordinating the effective use of technology to achieve your goals.

Your Local IT Service Provider in North Miami

A business professional presents a data dashboard to BCA team members during a strategy meeting, highlighting IT service performance metrics.

Your Local IT Service Provider in North Miami

When your systems fail, remote support might not be enough. We’re local, so we send real technicians to your office fast to fix the problem directly and keep your team moving. A local IT provider in North Miami gives you that option.

Hear From Our Clients

Real relationships, real support, and a team that shows up when it counts.

“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”

Two BCA team members collaborate at a glass board, discussing and diagramming IT infrastructure plans during a strategy session.
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In this testimonial, one of our clients shares how BCA stepped in to upgrade outdated systems and bring clarity to their IT strategy. With quick response times, trusted cybersecurity guidance, and a team that genuinely cares, BCA became more than just a provider. We deliver consistent, dependable support and are always willing to step in when it matters most. This kind of partnership brings peace of mind and allows our client to stay focused on growth rather than technical issues.

Common IT Pain Points & How Managed IT Services Solves Them

What You're Dealing With

❌ Ever since our MSP got bought out, the support just hasn’t been the same.

 

❌ Response times are slow, especially when it really counts.

 

❌ Employees are downloading client data onto personal machines.

 

❌ We have internal IT, but they’re stretched thin and can’t do everything.

What BCA Delivers

✅ A dedicated support team that knows your environment

 

✅ Rapid response with around-the-clock support and local on-site service when needed.

 

✅ Endpoint protection, mobile device policies, and data loss prevention.

 

✅ Co-managed IT allows your team stay focused while we handle help desk support, patching, security, or projects.

Managed IT Services FAQs

Everything you need to know before choosing an IT support partner North Miami

What is a managed IT service?

Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.

How much does managed IT services cost?

Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.

How do you handle backup failures or missed jobs?

We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.

How do you help businesses stay compliant with industry regulations?

We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.

BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

Servicing businesses since 1990
Award winning Top 501 Managed IT Provider, 
Top MSP in Clutch and Expertise
Servicing locations across the United States