Our help desk isn’t a black hole where tickets disappear. It’s a team of responsive technicians who work closely with your business. Support is available by chat, phone, or email, and your employees always speak with someone who can actually help. No delays. No confusion.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Internal IT departments often face more demands than they have time or resources to handle. We step in to ease that pressure, handling user support, special projects, and anything in between. Your team stays on track, and nothing gets overlooked.
Our tools run nonstop in the background, scanning for anything that could disrupt your business. When something isn’t right, we get alerted and take action before it turns into downtime.
When your network is down or hardware needs to be replaced, we dispatch a technician to your location. Our local team responds fast and works hands-on to get everything back online.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Remote support works most of the time, but some issues need a physical presence. We keep a local team on standby so we can be at your office fast when downtime threatens your business. A local IT provider in Plantation gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.