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Managed IT Services in St.Cloud

The right IT Service Provider makes all the difference!
CRN Elite 150 2024 badge awarded by The Channel Company. Channel Partners MSP 501 2025 Winner badge. Channel Futures NextGen 101 badge recognizing inclusion in the list for 2021, 2022, and 2023, with the tagline “Leading Channel Partners Forward.” AICPA SOC certification seal for service organizations, with the URL aicpa.org/soc4so displayed in the center. CompTIA Cybersecurity Trustmark badge labeled “In Progress,” representing an ongoing commitment to cybersecurity best practices. Clutch badge for Top Managed IT Providers, awarded for the years 2020–2021 and 2022–2023. Expertise.com badge recognizing Best Managed IT Service Providers in Miami for 2022 and 2023. The Manifest badge for Top 100 Managed Service Providers worldwide, awarded for 2021, 2022, and 2023.

Managed IT Services That Actually Deliver

For businesses in St.Cloud that can’t afford downtime, security risks, or another excuse.

Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?

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You do not have to accept ongoing IT frustrations. Businesses come to us after delayed tickets, unreliable service, and repeat issues. Our managed IT services are built to stop the cycle. With fast communication, expert support, and proactive care, your business stays productive and protected.

What You Get with BCA’s Managed IT Services in St.Cloud

Unlimited 24/7 Help Desk Support

Help desk support can be reached through phone, email, or chat whenever employees need assistance. Tickets are not passed around between agents. Skilled technicians familiar with your environment assist directly. Many clients recognize our team by name by design. Support is available in English and Spanish.

 

 

Co-Managed IT

Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.

Have internal IT resources already? We complement your team by taking on tier 1 support so they can focus on higher level goals. From security and compliance expertise to infrastructure upgrades, we provide support while your team remains in control.

 

 

Fixed Monthly Pricing

Predictable flat monthly pricing means no hidden charges or hourly billing changes. End to end coverage from help desk services to proactive monitoring supports reliable planning and stable operations.

 

 

Microsoft Azure

High hardware costs limit the growth potential of too many companies. With Microsoft Azure, we host everything for you, allowing for a pay-as-you-go pricing model.

 

 

Proactive Monitoring & Maintenance

Active monitoring of networks, servers, and backups helps reduce interruptions. If a server lags, a backup fails, or unexpected activity occurs, the issue is addressed promptly. Proactive IT care supports consistent operations.

 

 

On-Site Support When You Need It

If remote troubleshooting falls short, technicians respond onsite at your location. From hardware failures to network outages and critical issues, support is dependable. Local coverage allows emergency calls to be handled within an hour.

 

 

Cloud Services

As providers of Managed Cloud Services in St.Cloud, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.

 

 

Office 365

Microsoft Office 365 gives you the number one business email and collaboration applications at a fraction of the cost, allowing you to operate on a Fortune 500-level playing field.

 

 

Advanced Cybersecurity Protection

Security is built in, not bolted on. Our Managed Cybersecurity stack includes:

  • Endpoint detection and response

  • Patch management for OS and third-party software

  • Phishing simulation and user training

  • Email threat protection

  • Network firewall management

  • SIEM & 24/7 threat monitoring

 

 

Managed Compliance

Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.

 

 

Reliable Backup and Disaster Recovery

With daily image-based backups, secure offsite storage, and regular test restores, we ensure that your data is protected and ready to recover at a moment’s notice.

 

 

vCIO

Along with our team of experts, your vCIO will provide valuable consulting and guidance for your business by coordinating the effective use of technology to achieve your goals.

 

 

Your Local IT Service Provider in St.Cloud

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Your Local IT Service Provider in St.Cloud

In the event of system outages, remote support is not always enough. Our nearby team allows for quick onsite response at your office. From server fixes to serious connectivity issues, technicians respond promptly. A local IT provider in St.Cloud gives you that option.

 

 

Hear From Our Clients

Real relationships, real support, and a team that shows up when it counts.

“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”

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In this testimonial, one of our clients shares how BCA stepped in to upgrade outdated systems and bring clarity to their IT strategy. With quick response times, trusted cybersecurity guidance, and a team that genuinely cares, BCA became more than just a provider. We deliver consistent, dependable support and are always willing to step in when it matters most. This kind of partnership brings peace of mind and allows our client to stay focused on growth rather than technical issues.

Common IT Pain Points & How Managed IT Services Solves Them

 

 

 

What You're Dealing With

❌ Ever since our MSP got bought out, the support just hasn’t been the same.

 

❌ Response times are slow, especially when it really counts.

 

❌ Employees are downloading client data onto personal machines.

 

❌ We have internal IT, but they’re stretched thin and can’t do everything.

 

 

What BCA Delivers

✅ A dedicated support team that knows your environment

 

✅ Rapid response with around-the-clock support and local on-site service when needed.

 

✅ Endpoint protection, mobile device policies, and data loss prevention.

 

✅ Co-managed IT allows your team stay focused while we handle help desk support, patching, security, or projects.

 

 

Managed IT Services FAQs

Everything you need to know before choosing an IT support partner St.Cloud

What is a managed IT service?

Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.

How much does managed IT services cost?

Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.

How do you handle backup failures or missed jobs?

We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.

How do you help businesses stay compliant with industry regulations?

We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.

Industries in St.Cloud we support

BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

Servicing businesses since 1990
Award winning Top 501 Managed IT Provider, 
Top MSP in Clutch and Expertise
Servicing locations across the United States