Knowing who you are calling makes a difference. Our help desk is accessible by phone, email, or chat whenever your team needs help. You work directly with technicians who understand your systems and business goals, without agent handoffs. Support is available in English and Spanish for quick resolution.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Even strong IT teams need extra coverage at times. We work alongside your staff by taking care of tier 1 tickets and filling gaps in compliance, cybersecurity, and infrastructure while your team remains in control.
Our team keeps a continuous watch on networks, servers, and backups to spot issues early. When backups fail, servers slow, or unexpected activity appears, we respond fast. This proactive support helps minimize downtime and maintain daily operations.
Not all issues can be solved from afar. When remote support is insufficient, our local technicians respond onsite to manage hardware issues, network outages, and urgent situations with fast response times.
As providers of Managed Cloud Services in St. Petersburg, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Some outages demand immediate onsite attention. Our local team enables technicians to be at your office quickly. From resolving server issues to urgent connectivity problems, support is available when needed. A local IT provider in St. Petersburg gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.