Our help desk gives your team direct access to trained technicians who know your environment inside and out. We respond fast through the channels your team prefers: phone, email, or chat. We keep communication clear in both English and Spanish.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Internal IT teams don’t always need a full overhaul. They need backup. We provide support where it counts, from help desk coverage to strategic consulting. Your staff gets breathing room without losing control.
From login activity to server performance, we monitor it all. Our real-time alerts let us respond to issues quickly so your team can keep working without disruption.
Not every issue can be resolved from afar. Our technicians are available for on-site visits whenever necessary, helping you avoid delays and minimize downtime.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
We don’t just provide support through a screen. When your systems break down and hands-on help is needed, we show up fast and stay until the problem is fully resolved. A local IT provider in Sunrise gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.