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Managed IT Services in Sunset

The right IT Service Provider makes all the difference!
CRN Elite 150 2024 badge awarded by The Channel Company. Channel Partners MSP 501 2025 Winner badge. Channel Futures NextGen 101 badge recognizing inclusion in the list for 2021, 2022, and 2023, with the tagline “Leading Channel Partners Forward.” AICPA SOC certification seal for service organizations, with the URL aicpa.org/soc4so displayed in the center. CompTIA Cybersecurity Trustmark badge labeled “In Progress,” representing an ongoing commitment to cybersecurity best practices. Clutch badge for Top Managed IT Providers, awarded for the years 2020–2021 and 2022–2023. Expertise.com badge recognizing Best Managed IT Service Providers in Miami for 2022 and 2023. The Manifest badge for Top 100 Managed Service Providers worldwide, awarded for 2021, 2022, and 2023.

Managed IT Services That Actually Deliver

For businesses in Sunset that can’t afford downtime, security risks, or another excuse.

Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?

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We work with a lot of businesses that feel stuck with IT support that’s just “good enough.” Tickets take days, problems resurface, and no one seems to take ownership. Our approach is different. We bring consistency, urgency, and real accountability to every part of your IT environment.

What You Get with BCA’s Managed IT Services in Sunset

Unlimited 24/7 Help Desk Support

Great support isn’t just about fixing problems. It’s about doing it fast, doing it right, and keeping communication clear. Our help desk is available by phone, chat, or email and staffed by bilingual technicians who are already familiar with your setup.

 

Co-Managed IT

Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.

Your IT staff shouldn’t be stuck doing everything. We take on the routine, assist with the complicated, and provide expertise on demand. Your team stays focused and in control while we cover the rest.

 

Fixed Monthly Pricing

Managing IT shouldn’t mean managing unpredictable costs. We bundle everything you need into a single flat monthly fee so there are no unexpected charges or last-minute invoices.

 

Microsoft Azure

High hardware costs limit the growth potential of too many companies. With Microsoft Azure, we host everything for you, allowing for a pay-as-you-go pricing model.

 

Proactive Monitoring & Maintenance

We track and monitor your infrastructure without pause. This means your systems stay healthy, your backups stay intact, and your business keeps moving without surprise problems slowing you down.

 

On-Site Support When You Need It

If remote troubleshooting doesn’t solve it, we escalate fast. Our technicians come to you, fix the problem directly, and get everything back to normal with as little downtime as possible.

 

Cloud Services
As providers of Managed Cloud Services in Sunset, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Office 365

Microsoft Office 365 gives you the number one business email and collaboration applications at a fraction of the cost, allowing you to operate on a Fortune 500-level playing field.

 

Advanced Cybersecurity Protection

Security is built in, not bolted on. Our Managed Cybersecurity stack includes:

  • Endpoint detection and response

  • Patch management for OS and third-party software

  • Phishing simulation and user training

  • Email threat protection

  • Network firewall management

  • SIEM & 24/7 threat monitoring

 

Managed Compliance

Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.

 

Reliable Backup and Disaster Recovery

With daily image-based backups, secure offsite storage, and regular test restores, we ensure that your data is protected and ready to recover at a moment’s notice.

 

vCIO

Along with our team of experts, your vCIO will provide valuable consulting and guidance for your business by coordinating the effective use of technology to achieve your goals.

 

Your Local IT Service Provider in Sunset

A focused BCA support technician in a navy polo works at his computer in a clean office space, handling remote IT help desk tasks.

Your Local IT Service Provider in Sunset

Your business deserves more than remote-only service. When the problem is on-site, so are we. Our technicians arrive quickly, fix the issue, and stay available for follow-up if needed. A local IT provider in Sunset gives you that option.

 

Hear From Our Clients

Real relationships, real support, and a team that shows up when it counts.

“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”

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In this testimonial, one of our clients shares how BCA stepped in to upgrade outdated systems and bring clarity to their IT strategy. With quick response times, trusted cybersecurity guidance, and a team that genuinely cares, BCA became more than just a provider. We deliver consistent, dependable support and are always willing to step in when it matters most. This kind of partnership brings peace of mind and allows our client to stay focused on growth rather than technical issues.

Common IT Pain Points & How Managed IT Services Solves Them

 

 

What You're Dealing With

❌ Ever since our MSP got bought out, the support just hasn’t been the same.

 

❌ Response times are slow, especially when it really counts.

 

❌ Employees are downloading client data onto personal machines.

 

❌ We have internal IT, but they’re stretched thin and can’t do everything.

 

What BCA Delivers

✅ A dedicated support team that knows your environment

 

✅ Rapid response with around-the-clock support and local on-site service when needed.

 

✅ Endpoint protection, mobile device policies, and data loss prevention.

 

✅ Co-managed IT allows your team stay focused while we handle help desk support, patching, security, or projects.

 

Managed IT Services FAQs

Everything you need to know before choosing an IT support partner Sunset

What is a managed IT service?

Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.

How much does managed IT services cost?

Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.

How do you handle backup failures or missed jobs?

We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.

How do you help businesses stay compliant with industry regulations?

We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.

Industries in Sunset we support

  • Accounting and Financial Firms
  • Construction
  • Healthcare & Medical Offices
  • Law Firms
  • Manufacturing & Distribution
BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

Servicing businesses since 1990
Award winning Top 501 Managed IT Provider, 
Top MSP in Clutch and Expertise
Servicing locations across the United States