Great support isn’t just about fixing problems. It’s about doing it fast, doing it right, and keeping communication clear. Our help desk is available by phone, chat, or email and staffed by bilingual technicians who are already familiar with your setup.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Your IT staff shouldn’t be stuck doing everything. We take on the routine, assist with the complicated, and provide expertise on demand. Your team stays focused and in control while we cover the rest.
We track and monitor your infrastructure without pause. This means your systems stay healthy, your backups stay intact, and your business keeps moving without surprise problems slowing you down.
If remote troubleshooting doesn’t solve it, we escalate fast. Our technicians come to you, fix the problem directly, and get everything back to normal with as little downtime as possible.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Your business deserves more than remote-only service. When the problem is on-site, so are we. Our technicians arrive quickly, fix the issue, and stay available for follow-up if needed. A local IT provider in Sunset gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.