Support is more effective when it is personal. Our help desk is reachable by phone, email, or chat whenever your team needs assistance. You are not passed from agent to agent, and many clients know our technicians by name. English and Spanish support ensures fast resolution.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Internal IT teams are most effective when focused on strategy. We work alongside your staff by handling tier 1 tickets and filling coverage gaps in compliance, security, and infrastructure while keeping control in house.
Constant visibility into networks, servers, and backups allows early problem detection. When backups fail, servers slow down, or unexpected activity appears, we act fast. This proactive support helps keep operations running smoothly.
When remote troubleshooting reaches its limit, onsite response takes over. Our technicians arrive at your location to address hardware issues, network outages, or urgent situations, supported by our local presence.
As providers of Managed Cloud Services in Town and Country, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
Endpoint detection and response
Patch management for OS and third-party software
Phishing simulation and user training
Email threat protection
Network firewall management
SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
When remote troubleshooting falls short, onsite response matters. Because our team is local, technicians can reach your office quickly. From fixing servers to resolving urgent connectivity problems, support is available when needed. A local IT provider in Town and Country gives you that option.
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.