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Managed IT Services in Winter Garden

The right IT Service Provider makes all the difference!
CRN Elite 150 2024 badge awarded by The Channel Company. Channel Partners MSP 501 2025 Winner badge. Channel Futures NextGen 101 badge recognizing inclusion in the list for 2021, 2022, and 2023, with the tagline “Leading Channel Partners Forward.” AICPA SOC certification seal for service organizations, with the URL aicpa.org/soc4so displayed in the center. CompTIA Cybersecurity Trustmark badge labeled “In Progress,” representing an ongoing commitment to cybersecurity best practices. Clutch badge for Top Managed IT Providers, awarded for the years 2020–2021 and 2022–2023. Expertise.com badge recognizing Best Managed IT Service Providers in Miami for 2022 and 2023. The Manifest badge for Top 100 Managed Service Providers worldwide, awarded for 2021, 2022, and 2023.

Managed IT Services That Actually Deliver

For businesses in Winter Garden that can’t afford downtime, security risks, or another excuse.

Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?

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You do not have to struggle with unreliable IT support. Companies reach out after slow ticket responses and recurring problems. Our managed IT services are built to break the cycle. Through responsive communication, knowledgeable technicians, and proactive care, your business remains secure and efficient.

What You Get with BCA’s Managed IT Services in Winter Garden

Unlimited 24/7 Help Desk Support

Employees have access to help desk support via phone, email, or chat whenever needed. Issues are not bounced between agents. Experienced technicians familiar with your systems assist directly. Many clients know our team personally as part of our approach. Support is available in English and Spanish.

 

 

Co-Managed IT

Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.

Managing IT in house? We partner with your team by covering tier 1 support so they can focus on growth and planning. From cybersecurity and compliance to infrastructure upgrades, we assist while your team stays in charge.

 

 

Fixed Monthly Pricing

Flat monthly pricing ensures clear costs without hidden fees or variable hourly rates. Full coverage from help desk services to proactive monitoring supports dependable planning and ongoing operations.

 

 

Microsoft Azure

High hardware costs limit the growth potential of too many companies. With Microsoft Azure, we host everything for you, allowing for a pay-as-you-go pricing model.

 

 

Proactive Monitoring & Maintenance

Continuous monitoring of your network, servers, and backups helps avoid downtime. Server issues, backup failures, and abnormal activity are handled quickly. Proactive IT care ensures reliable daily operations.

 

 

On-Site Support When You Need It

If remote troubleshooting cannot resolve the issue, technicians provide onsite support. Hardware failures, network outages, and urgent problems are addressed reliably at your location. Local response allows emergencies to be handled within an hour.

 

 

Cloud Services

As providers of Managed Cloud Services in Winter Garden, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.

 

 

Office 365

Microsoft Office 365 gives you the number one business email and collaboration applications at a fraction of the cost, allowing you to operate on a Fortune 500-level playing field.

 

 

Advanced Cybersecurity Protection

Security is built in, not bolted on. Our Managed Cybersecurity stack includes:

  • Endpoint detection and response

  • Patch management for OS and third-party software

  • Phishing simulation and user training

  • Email threat protection

  • Network firewall management

  • SIEM & 24/7 threat monitoring

 

 

Managed Compliance

Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.

 

 

Reliable Backup and Disaster Recovery

With daily image-based backups, secure offsite storage, and regular test restores, we ensure that your data is protected and ready to recover at a moment’s notice.

 

 

vCIO

Along with our team of experts, your vCIO will provide valuable consulting and guidance for your business by coordinating the effective use of technology to achieve your goals.

 

 

Your Local IT Service Provider in Winter Garden

BCA cybersecurity team members gather in a conference room for a meeting, with one team member presenting in front of a screen displaying security software.

Your Local IT Service Provider in Winter Garden

Remote troubleshooting alone may not be sufficient during outages. Our local team can be onsite at your office quickly. From server repairs to critical connectivity issues, technicians respond without delay. A local IT provider in Winter Garden gives you that option.

 

 

Hear From Our Clients

Real relationships, real support, and a team that shows up when it counts.

“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”

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In this testimonial, one of our clients shares how BCA stepped in to upgrade outdated systems and bring clarity to their IT strategy. With quick response times, trusted cybersecurity guidance, and a team that genuinely cares, BCA became more than just a provider. We deliver consistent, dependable support and are always willing to step in when it matters most. This kind of partnership brings peace of mind and allows our client to stay focused on growth rather than technical issues.

Common IT Pain Points & How Managed IT Services Solves Them

 

 

 

What You're Dealing With

❌ Ever since our MSP got bought out, the support just hasn’t been the same.

 

❌ Response times are slow, especially when it really counts.

 

❌ Employees are downloading client data onto personal machines.

 

❌ We have internal IT, but they’re stretched thin and can’t do everything.

 

 

What BCA Delivers

✅ A dedicated support team that knows your environment

 

✅ Rapid response with around-the-clock support and local on-site service when needed.

 

✅ Endpoint protection, mobile device policies, and data loss prevention.

 

✅ Co-managed IT allows your team stay focused while we handle help desk support, patching, security, or projects.

 

 

Managed IT Services FAQs

Everything you need to know before choosing an IT support partner Winter Garden

What is a managed IT service?

Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.

How much does managed IT services cost?

Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.

How do you handle backup failures or missed jobs?

We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.

How do you help businesses stay compliant with industry regulations?

We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.

Industries in Winter Garden we support

BCA IT team gathered in a modern glass-walled conference room, attentively viewing a presentation on a large screen. The team is seated around a table with laptops open, engaged in discussion, with a view of the cityscape through large windows in the background.

BCA IT, Inc.

Servicing businesses since 1990
Award winning Top 501 Managed IT Provider, 
Top MSP in Clutch and Expertise
Servicing locations across the United States