Managed IT Services in Winter Park
Managed IT Services That Actually Deliver
Are you constantly following up on tickets, dealing with the same issues over and over, or wondering whether your data is really protected?
What You Get with BCA’s Managed IT Services in Winter Park
Help desk support is reachable through phone, email, or chat whenever employees need assistance. Requests remain with dedicated technicians instead of being passed along. Those technicians understand your systems and business objectives. Many clients know our team on a first name basis by design. English and Spanish support is offered.
Already have internal IT staff? We’re here to support, not replace. A Co-Managed IT partnership allows us to work alongside your existing team to fill in the gaps.
Already operating with an internal IT team? We collaborate by managing tier 1 support, giving your staff more time for higher level priorities. From compliance and security expertise to infrastructure upgrades, we support what is needed while your team leads.
Careful monitoring of networks, servers, and backups helps stop issues before disruption. Whether facing performance concerns, backup failures, or unusual activity, rapid response keeps operations smooth.
When remote troubleshooting is not enough, onsite assistance is delivered at your location. From hardware failures to network outages and urgent situations, technicians respond reliably. As a local team, emergency calls are usually handled within an hour.
As providers of Managed Cloud Services in Winter Park, we handle Microsoft 365, Google Workspace, Azure, and cloud file sharing to migrate, manage, and secure your cloud.
Security is built in, not bolted on. Our Managed Cybersecurity stack includes:
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Endpoint detection and response
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Patch management for OS and third-party software
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Phishing simulation and user training
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Email threat protection
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Network firewall management
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SIEM & 24/7 threat monitoring
Whether you’re in healthcare, finance, legal, or another regulated industry, we help you stay compliant with HIPAA, PCI, SOC 2, ISO, and other frameworks with our Managed Compliance as a Service.
Your Local IT Service Provider in Winter Park
Your Local IT Service Provider in Winter Park
During system outages, relying only on remote support may fall short. Our local team provides fast onsite response at your office. Whether fixing servers or resolving major connectivity problems, technicians respond when needed. A local IT provider in Winter Park gives you that option.
Hear From Our Clients
“They’re reliable. They’re on the forefront of cybersecurity, and they truly look out for us like part of the company.”
Common IT Pain Points & How Managed IT Services Solves Them
Managed IT Services FAQs
Everything you need to know before choosing an IT support partner Winter Park
Managed IT service refers to outsourcing the responsibility for maintaining, monitoring, and supporting a business’s technology infrastructure. A managed service provider (MSP) handles everything from help desk support to cybersecurity, backups, cloud services, and strategic IT planning.
Pricing varies based on the size of your organization, the number of devices, and the services included. At BCA, we offer fixed monthly pricing with no hidden fees. You’ll know exactly what you’re paying and what’s covered, so you can budget with confidence.
We monitor backups daily and respond immediately if a job fails or doesn’t complete properly. In addition to alerting and remediation, we regularly test restores to confirm everything is recoverable in the event of an outage or disaster.
We work with clients in healthcare, legal, finance, and other regulated industries to ensure systems meet compliance requirements. This includes managing endpoint protection, patching, access controls, backup retention, and audit-ready reporting.
Industries in Winter Park we support
- Accounting and Financial Firms
- Construction
- Healthcare & Medical Offices
- Law Firms
- Manufacturing & Distribution
BCA IT, Inc.
