Blog

Since the outbreak of the COVID-19 pandemic, many employees have transitioned into working remotely from home, and about 80 percent of them agree that working remotely long-term would make them happier. For some small- and medium-sized businesses (SMBs), the transition wouldn’t be possible without the assistance of managed IT services providers (MSPs). If you’re unfamiliar with MSPs, […]

Technology plays an essential role in modern businesses, supporting their core business activities and providing an important competitive advantage. The problem with technology is that it doesn’t always work as well as we would like. Hardware fails unexpectedly, software bugs appear out of nowhere, and users make mistakes. Knowing that something will go wrong eventually, […]

Organizations of all sizes feel the pressure to expand their digital footprint to increase their competitive advantage. However, they are struggling to find specific security talent to help them with the adoption of the latest information technology solutions because there is a growing security skills gap in the workforce that creates an irresistible opportunity for […]

If there’s one thing cybersecurity experts can agree on, it’s that cybercrime never sleeps. That’s because cybercriminals are always playing the game of cat and mouse with their targets, constantly evolving their tactics to circumvent the latest and most sophisticated defenses. To avoid being the mouse in this game, all information technology professionals—and, to some […]

The ongoing COVID-19 pandemic has made it clear that traditional backup solutions, which so many small and medium-sized businesses have been relying for years, are unable to reliably protect remote employees’ data. Unlike their office-bound counterparts, remote employees don’t store data in a central location. Instead, they keep it distributed across multiple personal and work […]

Modern organizations depend on technology to fulfill work-related tasks, and they depend on efficient IT service management (ITSM) to manage the end-to-end delivery of IT services and quickly address all technology-related problems before they impact business operations. As such, they need access to expert IT staff capable of designing, delivering, managing, and improving the use […]

As organizations grow, so do their IT needs. To satisfy them, they can go two different routes: maintain a full-time IT staff or pay a provider of managed IT services. The latter option is attractive because it provides the most direct access to skilled expertise and flexible staffing that may not be available in-house, allowing […]

The internet has been a boon to organizations across all industries, allowing them to easily reach new customers, connect with valuable business partners, and increase profit by implementing innovative digital solutions. However, the internet is a vast place, and there are many dark corners and alleys where employees can easily get lost and, as a […]

Every day, many business owners wake up and drive to work, only to discover that they’ve been breached. At that point, the cybercriminals responsible for the breach have had more than enough time to erase all traces of their malicious activity. Such incidents are, unfortunately, way too common because many small and medium-sized businesses have […]